At Satiinox, we proudly manufacture premium-quality varsity, leather, satin, and letterman jackets in Pakistan and deliver them to customers around the world. We are committed to ensuring your order is carefully crafted, securely packaged, and delivered as efficiently as possible.

Order Processing

Every jacket is produced with attention to detail and undergoes a quality inspection before shipment.

Processing Time

• Standard jackets: 5–10 business days
• Custom or personalized jackets: 7–15 business days

Processing begins after your payment has been successfully confirmed.

During holidays, promotional events, or periods of high demand, processing times may be slightly longer.

Worldwide Shipping

We ship to customers across the globe using reliable international courier services.

Our shipping partners are selected to provide secure and dependable delivery while offering tracking whenever available.

Estimated Delivery Times

Estimated delivery times after dispatch are:

These delivery estimates are provided for guidance only and may vary depending on customs clearance, local courier services, weather conditions, or other factors outside our control.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available.

Tracking updates may take up to 24–48 hours to appear after shipment.

Shipping Charges

Shipping costs are calculated during checkout based on:

• Delivery destination
• Package weight
• Shipping method selected

Any applicable shipping fees will be displayed before you complete your purchase.

Customs, Duties & Taxes

As all products are manufactured in Pakistan and shipped internationally, your order may be subject to:

• Import duties
• Customs fees
• VAT or GST
• Local taxes
• Brokerage or clearance charges

These charges are determined by your country’s customs authorities and are the responsibility of the customer.

Satiinox does not collect or control these fees.

Delivery Delays

Although we strive to deliver every order on time, delays may occasionally occur due to:

• Customs inspections
• International shipping regulations
• Public holidays
• Severe weather
• Airline or courier disruptions
• High shipping volumes
• Other unforeseen circumstances

We appreciate your patience and understanding should any unexpected delays arise.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

Satiinox is not responsible for:

• Incorrect addresses provided by customers
• Failed delivery attempts due to inaccurate information
• Additional shipping costs resulting from address corrections or reshipment requests

If you notice an error after placing your order, please contact us immediately. We will do our best to update your shipping information before your order is dispatched.

Lost or Damaged Packages

If your order arrives damaged or appears to have been lost in transit, please contact us as soon as possible.

To help us investigate your claim, please provide:

• Your order number
• Photos of the package and product (if damaged)
• A description of the issue

We will work with the shipping carrier to resolve the matter and determine the most appropriate solution.

Multiple Item Orders

If your order contains multiple products, they may be shipped together or in separate packages depending on product availability and logistics.

You will receive tracking information for each shipment when applicable.

Delivery Address Changes

Address changes can only be made before your order has been dispatched.

Once an order has been shipped, we may not be able to modify the delivery address.

Need Assistance?

If you have any questions regarding shipping, delivery, tracking, or your order status, please contact our customer support team using the contact information provided on our website.

We are always happy to assist you.

Satiinox

Premium Sports Jackets Manufactured in Pakistan • Shipping Worldwide

Wear Your Team. Own the Legacy.